Parents

Find answers to commonly asked questions. We have information for directors, coaches and players of our platform.

What is the processing fee?

There is a small processing fee paid to Lesson Connection and Stripe to ensure a secure payment when using the application.

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Question

What is the cancellation policy?

Please make sure to cancel your lesson at least 24 hours pior to your scheduled session to avoid a late cancellation charge of 60% of the lesson. The late cancellation fee is paid towards the coach as they are often still responsible for paying a court fee to use the gym.

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Question

How much does it cost to book a lesson?

Coaches set their own rates for lessons, so the pricing varies based on the coach that you select. You can find the coach's rate on their profile page wthin the mobile app.

Can't find the right answer?

Go to our contact page and get in touch with us. Our support team will be happy to help you.

Parents

What is the processing fee?

What is the cancellation policy?

How much does it cost to book a lesson?

Can't find the right answer?

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